Contact Information

For any questions, concerns, or support related to your order, products, returns, refunds, or policies, you can reach us using the details below.

We aim to respond to all queries as quickly as possible during our working hours.

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STORE DETAILS

Store Name: Shoeshock.in

Address:
Shop No 5,
Near Wadala Chowk,
Opposite Bilga Steel,
Village Khurla,
Jalandhar, Punjab – 144003
India

Contact Number: 8054726474

Email Address: shoeshock.in@gmail.com

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CUSTOMER SUPPORT

You may contact us for:

• Order-related queries

• Shipping and delivery updates

• Returns, exchanges, and refunds

• Product information

• Technical or payment issues

Support requests are handled via email, phone, and WhatsApp communication.

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BUSINESS HOURS

🕒 Monday to Saturday
10:00 AM – 6:00 PM (IST)

We are closed on Sundays and public holidays.

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RESPONSE TIME

• Emails: within 24–48 business hours

• WhatsApp / Phone: during working hours

Delays may occur during sales, high order volumes, or holidays.

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IMPORTANT NOTE

Please ensure you share your Order ID while contacting us for faster resolution.

For claims related to damaged, missing, or incorrect products, an unboxing video is mandatory as per our Refund Policy.